Fergus is job management software built for Aussie tradies, with quoting, job cards and supplier price books. Its own help centre says it doesn't offer stock control, its pricing page keeps job phases, purchase orders and most reports on the Professional plan, and it doesn't describe anything that answers your phone. Here is how EasyDone Work compares, from Fergus's own website and ours.
Fergus's own help centre says it does not currently offer inventory or stock control, and that items are tracked only for costing and invoicing. Warehouse and van stock means adding a separate app, Field Stock Pro. EasyDone has full inventory in Work: stock, serials and locations, with purchase orders and receiving.
Fergus's pricing table has Job Phases, Tasks, Purchase Orders, Checklists, Forms, SWMS and its quote, invoice, staff and financial reports on Professional, not Essentials. EasyDone is one plan and one price: everyone gets the same software.
Fergus lists email and chat support only on Essentials, with phone support on Professional. EasyDone has one plan: ring 1800 98 DONE and ask for a person, and she'll put you through, or take a message if we're tied up. Help's right there in the app too.
Fergus's own help centre says its texts cost $15 per 100 and come from a number assigned by its SMS provider, so it can't guarantee which number your customer sees. It also says replies after 48 hours may not arrive, because the shared number can be re-used.56
Its own ServiceTitan comparison lists Fergus's call tracking as manual notes, and an AI that answers your phone isn't described on its pages.
EasyDone: Our team sets up your business's own texting number as part of your Work plan, once your first payment goes through, and customers' replies come back to Messages, on their record. The Voice module, a paid add-on from $100 a month inc GST, puts an AI front desk with an Aussie voice on your business number: she books and moves visits, takes messages and puts callers through to you. Staff chat and staff calls are included in every Work plan.
Fergus's answers come from Fergus's own website, read 9 November 2026; ours from this website. Tap any row for the detail and the source.
EasyDone Work
27/ 27
a straight yes on every row
Fergus
4/ 27
a straight yes
27 features, each read from Fergus's own website on 9 November 2026. Tap any row for the source.
| Feature | EasyDone Work27 / 27 yes | Fergus4 / 27 yes |
|---|---|---|
| Where EasyDone is ahead of Fergus (23 rows) | ||
| Your own AI front desk (Yes) | Not on their website | |
Calls answered, booked and written up EasyDone Work Your own AI front desk (Yes) With the Voice module, an AI front desk with an Aussie voice answers your business number and your texts. She books and moves visits, takes messages and puts callers through to you, texts back missed and after-hours calls, and every call is written up with the next step. You tell her what she can do in Settings. Voice is from $100 a month inc GST. Someone with the right permissions can listen in on her call and take it over, and is shown what's been said. From easydone.work, this website Fergus Not on their website An AI that answers your phone calls is not described. Fergus's own ServiceTitan comparison lists call tracking for Fergus as manual notes. Not on Fergus's website when we read it, 9 November 2026 | ||
| Included in every plan (Yes) | Noticeboard group chat; no staff calls (Partly) | |
No separate chat app EasyDone Work Included in every plan (Yes) Private messages to your team with photos, videos, and the job or booking right in the thread. Call each other in the app, with the job at a glance on the call. Staff chat and staff calls are included in every plan. From easydone.work, this website Fergus Noticeboard group chat; no staff calls (Partly) The Noticeboard works as a company-wide group chat with @mentions on web and in Fergus Go, and job notes hold job conversations. Calls between staff inside Fergus are not described. Source: Fergus help: Noticeboard, read 9 November 2026 | ||
| Every caller hears back (Yes) | Paid two-way texts from a shared number (Partly) | |
Nobody left wondering EasyDone Work Every caller hears back (Yes) Every caller gets a thank-you text after the call. Missed and after-hours calls get a text back, and the front desk rings a customer back when you ask her to. With the Voice module. From easydone.work, this website Fergus Paid two-way texts from a shared number (Partly) Texts cost $15 per 100 in Australia, and customer replies come back to the job. They come from a shared provider number that changes, and calls from your business line are not described. Source: Fergus help: SMS Communication in Fergus, read 9 November 2026 | ||
| Campaigns, in paid invoices (Yes) | Customer source report counts customers (Partly) | |
Marketing measured in paid invoices EasyDone Work Campaigns, in paid invoices (Yes) Campaigns shows what each flyer, ad, sign and event made, in paid invoices. It's on for every business, and each enquiry carries where it came from. From easydone.work, this website Fergus Customer source report counts customers (Partly) You pick a source for each new customer, and the Customer Source Report counts customers by source. Linking a flyer or ad to paid invoices is not described. Source: Fergus help: Customer Source Report, read 9 November 2026 | ||
| Built for you with Alterations (Yes) | Set plans; open API and MCP server (Partly) | |
When settings are not enough EasyDone Work Built for you with Alterations (Yes) With the Alterations module, you file the request in the app and we agree the scope and timing with you. It's built on a practice copy, never your live data, and you try it and approve it before it lands. Alterations is $300 a month inc GST. From easydone.work, this website Fergus Set plans; open API and MCP server (Partly) Fergus sells set feature tiers and offers a public API, an MCP server for AI tools and a Zapier connection. Changes to the core app for your business are not offered on the pages read. Source: Fergus: LLM info page, read 9 November 2026 | ||
| Drag, connect, automate (Yes) | Through Zapier; built-in reminders (Add-on or partner) | |
See what happens next EasyDone Work Drag, connect, automate (Yes) Drag the steps into order and connect the follow-through. Send messages, update records and put an AI assistant to work in the same workflow. From easydone.work, this website Fergus Through Zapier; built-in reminders (Add-on or partner) Built-in automation covers set reminders for quotes, visits, jobs and overdue invoices. Wider workflows go through Zapier, a separate service. Source: Fergus: Quoting software, read 9 November 2026 | ||
| Talk to it. It talks back. (Yes) | Speak requests on Go; spoken replies not stated (Partly) | |
Answers out loud, eyes on the road EasyDone Work Talk to it. It talks back. (Yes) Type or talk, on your phone or at your desk. Ask your Assistant out loud and it answers out loud, so your eyes stay on the road. It asks before anything a customer sees or that moves money; everything else has an Undo. From easydone.work, this website Fergus Speak requests on Go; spoken replies not stated (Partly) On the Fergus Go app you can speak or type to check job details, log time and capture updates; the web version takes voice-to-text. Spoken answers back are not described on the pages read. Source: Fergus: Fergus Go Assistant, read 9 November 2026 | ||
| AI sorts out the columns (Yes) | Map CSV columns or supplier-fed price books (Partly) | |
Less spreadsheet preparation EasyDone Work AI sorts out the columns (Yes) Let AI work out the supplier’s columns and prepare the prices. Check the matches, fix anything flagged, then bring the list into your catalogue. From easydone.work, this website Fergus Map CSV columns or supplier-fed price books (Partly) You upload a CSV price book and map its columns, or supported suppliers email price books straight in. Fergus Assistant can turn a supplier's quote PDF into a draft quote, but AI reading of price lists is not described. Source: Fergus help: Upload a Custom CSV Price Book, read 9 November 2026 | ||
| Tracking updates itself (Yes) | Not on their website | |
Stop copying delivery details by hand EasyDone Work Tracking updates itself (Yes) The supplier emails an update. EasyDone matches it to the order and fills in the tracking number, carrier and delivery date. Anything unmatched stays ready for review. From easydone.work, this website Fergus Not on their website Filling in carrier, tracking number and delivery date from supplier emails is not described. Fergus's supplier email inbox reads invoices and credit notes. Not on Fergus's website when we read it, 9 November 2026 | ||
| Rich, visual proposals (Yes) | Interactive quotes with selectable options (Partly) | |
More than a list of prices EasyDone Work Rich, visual proposals (Yes) Turn your quote into a rich customer proposal. Bring together the scope, photographs, options and proof of your work, then preview exactly what the customer will see. From easydone.work, this website Fergus Interactive quotes with selectable options (Partly) Quote Options let customers pick between Good, Better and Best sections or toggle add-ons in an online quote. Photos, case studies and AI-built proposal layouts are not described. Source: Fergus help: Quote Options, read 9 November 2026 | ||
| Find it. Save it. Use it. (Yes) | Not on their website | |
Less searching, copying and pasting EasyDone Work Find it. Save it. Use it. (Yes) Find product pictures and key specifications online. Review the match, save it to the item and use it in your proposal. From easydone.work, this website Fergus Not on their website Looking up product pictures and specifications online is not described. Price books bring in codes, descriptions and prices. Not on Fergus's website when we read it, 9 November 2026 | ||
| Pictures in products & quotes (Yes) | Not on their website | |
Help customers see what they are buying EasyDone Work Pictures in products & quotes (Yes) Show customers what they are buying. Keep pictures with your products and bring them into your quotes and proposals. From easydone.work, this website Fergus Not on their website Pictures on price book items or quote lines are not described on the pages read. Photos are stored on the job card. Not on Fergus's website when we read it, 9 November 2026 | ||
| Quote on your phone, signed on site (Yes) | Quote on the phone; customer accepts online (Partly) | |
On your phone, with product pictures EasyDone Work Quote on your phone, signed on site (Yes) Build the quote on your phone, with a picture on each line. Hand the phone over and the customer accepts and signs before you leave. From easydone.work, this website Fergus Quote on the phone; customer accepts online (Partly) The Fergus Go app builds and sends estimates from site, and customers view, accept or ask for changes online. Signing on your phone and pictures on each line are not described. Source: Fergus: Estimating software, read 9 November 2026 | ||
| Add proof of your work (Yes) | Not on their website | |
Bring proof of your work into the sale EasyDone Work Add proof of your work (Yes) Make your best work help win the next job. Keep case studies, photographs and useful media together, ready to add to a customer proposal. From easydone.work, this website Fergus Not on their website A reusable library of case studies to add to quotes is not described. Job photos and notes are a different task. Not on Fergus's website when we read it, 9 November 2026 | ||
| Live prices customers can open (Yes) | Internal tiered markups (Partly) | |
A catalogue they can open EasyDone Work Live prices customers can open (Yes) Give each customer a live price list they can open. Build it from your products and agreed prices, with a share link you control. From easydone.work, this website Fergus Internal tiered markups (Partly) Tiered pricing sets different markups for client or job types inside Fergus. A live price list customers can open is not described. Source: Fergus: Quoting software, read 9 November 2026 | ||
| Build the agreement. Track the work. (Yes) | Service reminders; no agreement builder listed (Partly) | |
Keep the terms with the work EasyDone Work Build the agreement. Track the work. (Yes) Build the customer’s service agreement and keep the work attached to it. Rates, equipment and service history stay connected. From easydone.work, this website Fergus Service reminders; no agreement builder listed (Partly) Service Reminders track repeating services, email customers when they're due and turn them into jobs. A service agreement builder is not described. Source: Fergus help: Service Reminders, read 9 November 2026 | ||
| A proper home for support (Yes) | Managed as jobs (Partly) | |
Requests, equipment and resolution EasyDone Work A proper home for support (Yes) Give support requests their own home. Assign the ticket, see the customer’s equipment and agreement, and keep a clear record of the fix. From easydone.work, this website Fergus Managed as jobs (Partly) Service work is handled as jobs, with status, staff, notes and photos in one place. A separate help-desk ticket workspace is not described. Source: Fergus: LLM info page, read 9 November 2026 | ||
| Your know-how, searchable (Yes) | Not on their website | |
Your own business knowledge base EasyDone Work Your know-how, searchable (Yes) Write an answer once so the team can find it again. Keep your business knowledge searchable, with your assistant able to use the information it has permission to read. From easydone.work, this website Fergus Not on their website A searchable know-how library written by your team is not described. The Noticeboard is for company-wide messages. Not on Fergus's website when we read it, 9 November 2026 | ||
| Servicing, history & handovers (Yes) | Not on their website | |
Records beyond the next appointment EasyDone Work Servicing, history & handovers (Yes) Keep each vehicle’s details, service history and handovers in one place. See what is due and what has already been done. From easydone.work, this website Fergus Not on their website Vehicle servicing and history records are not described. Fergus's GPS tracking of staff phones on an Employee Map is a different task. Not on Fergus's website when we read it, 9 November 2026 | ||
| Make the app feel like yours (Yes) | Per-user permissions (Partly) | |
A workspace that fits your team EasyDone Work Make the app feel like yours (Yes) Hide the modules you do not need and choose which pages your team can access. Make the workspace fit your business. From easydone.work, this website Fergus Per-user permissions (Partly) Master Admins set each user's permissions, with ready-made profiles to copy. Hiding whole modules from the menu is not described. Source: Fergus help: User Permissions, read 9 November 2026 | ||
| See stock. Reserve it. Track it. (Yes) | Only via Field Stock Pro integration (Add-on or partner) | |
Stock on hand, reserved and ready EasyDone Work See stock. Reserve it. Track it. (Yes) See stock on hand, reserve it for the work and record goods received. Inventory, orders and purchasing stay connected. From easydone.work, this website Fergus Only via Field Stock Pro integration (Add-on or partner) Fergus says it does not offer inventory or stock control and tracks materials only for costing and invoicing. Warehouse and van stock comes through Field Stock Pro, a separate app that connects to Fergus. Source: Fergus help: Managing Stock on Hand, read 9 November 2026 | ||
| Across the app (Yes) | Assistant drafts customer messages (Partly) | |
Emails, notes and quote wording EasyDone Work Across the app (Yes) Get help with the words while you work: customer emails, proposals, notes and more. Review the finished wording and keep your own tone. From easydone.work, this website Fergus Assistant drafts customer messages (Partly) Fergus Assistant drafts customer messages and follow-up emails when you ask it. A writing helper inside every text field is not described. Source: Fergus help: What is AI at Fergus?, read 9 November 2026 | ||
| Built in (Yes) | Not on their website | |
Follow up after good work EasyDone Work Built in (Yes) Google review requests are built in, so a finished job can turn into a review. From easydone.work, this website Fergus Not on their website Automatic Google review requests are not described on the pages read. Automatic reminders cover quotes, visits, jobs and overdue invoices. Not on Fergus's website when we read it, 9 November 2026 | ||
| Where Fergus has it too (4 rows) | ||
| Inside Work, no second sign-in (Yes) | Fergus Assistant does it after you confirm (Yes) | |
Useful actions, with permission EasyDone Work Inside Work, no second sign-in (Yes) Ask for a quote, a record update or a customer email, by voice or text, and your Assistant does the work you approve, inside Work itself: no separate app or second sign-in. AI is included: 500 AI credits for each user each month, and past it the AI keeps working while we talk to you. From easydone.work, this website Fergus Fergus Assistant does it after you confirm (Yes) Fergus Assistant sets up jobs, builds quotes, prepares invoices, adjusts the schedule and drafts customer messages, within each user's permissions. Fergus says the AI tools are included at no extra cost for now. Source: Fergus: AI at Fergus, read 9 November 2026 | ||
| Paperwork files itself (Yes) | Supplier invoices read and matched to jobs (Yes) | |
The right PDF, with the right order EasyDone Work Paperwork files itself (Yes) Supplier paperwork finds its way to the right purchase order. Matching PDFs are filed automatically, with a record of what was added and duplicate checks built in. From easydone.work, this website Fergus Supplier invoices read and matched to jobs (Yes) Invoices from integrated suppliers such as Reece and Tradelink import and match to jobs automatically. For any other supplier, Fergus reads emailed PDFs or photos and you check and assign them; other paperwork such as delivery notes is not described. Source: Fergus: Quoting software, read 9 November 2026 | ||
| Your mailbox. Your signature. (Yes) | Sends through your Outlook or Gmail (Yes) | |
Your Microsoft mailbox. Your rich signature. EasyDone Work Your mailbox. Your signature. (Yes) Send from your connected Microsoft mailbox with your logo and personal HTML signature. Write alongside the quote or customer record; customers receive a familiar business email. From easydone.work, this website Fergus Sends through your Outlook or Gmail (Yes) You connect your Microsoft or Google mailbox so Fergus sends emails on your behalf, or use your own SMTP server. Personal HTML signatures per staff member are not described. Source: Fergus help: Set Up Your Email for Gmail and Outlook, read 9 November 2026 | ||
| Invoices out. Payments back. (Yes) | Included, plus MYOB and QuickBooks (Yes) | |
Xero, with the transfer scope clear EasyDone Work Invoices out. Payments back. (Yes) Send reviewed invoices to Xero or QuickBooks Online and bring payment records back. Keep the transfer history visible so you can check what moved and what needs attention. From easydone.work, this website Fergus Included, plus MYOB and QuickBooks (Yes) Approved customer invoices and supplier invoices sync to Xero, and payments recorded in Xero sync back to Fergus. Check the account codes and settings for your set-up. Source: Fergus help: Xero Integration, read 9 November 2026 | ||
| The basics (11 rows) | ||
| $195 a month for 1 to 3 users, then $65 for each extra user, all inc GST. Everyone is a user, and their permissions decide what they can do. See pricing | Per user per month: Essentials from $53, Professional from $77, and a custom plan for more than 10 staff. Timesheet users from $26 a month and contractors $4 per user a day. Fergus's terms say fees exclude taxes. | |
EasyDone Work $195 a month for 1 to 3 users, then $65 for each extra user, all inc GST. Everyone is a user, and their permissions decide what they can do. See pricing From easydone.work, this website Fergus Per user per month: Essentials from $53, Professional from $77, and a custom plan for more than 10 staff. Timesheet users from $26 a month and contractors $4 per user a day. Fergus's terms say fees exclude taxes. Source: Fergus: Pricing (Australia), read 9 November 2026 | ||
| One plan, one price. Every part of the software for everyone: leads, quotes, jobs, schedule, field app, invoicing, stock and service. | Set feature tiers. Job Phases, Tasks, Purchase Orders, Checklists, Forms, Hazards, SWMS, Tiered Pricing and the quote, invoice, staff, business and financial reports are on Professional, not Essentials. | |
EasyDone Work One plan, one price. Every part of the software for everyone: leads, quotes, jobs, schedule, field app, invoicing, stock and service. From easydone.work, this website Fergus Set feature tiers. Job Phases, Tasks, Purchase Orders, Checklists, Forms, Hazards, SWMS, Tiered Pricing and the quote, invoice, staff, business and financial reports are on Professional, not Essentials. Source: Fergus: Pricing (Australia), read 9 November 2026 | ||
| Full inventory in Work: stock, serials and locations, purchase orders and receiving. | "Fergus does not currently offer inventory or stock control". Warehouse and van stock comes through Field Stock Pro, a separate app that connects to Fergus. | |
EasyDone Work Full inventory in Work: stock, serials and locations, purchase orders and receiving. From easydone.work, this website Fergus "Fergus does not currently offer inventory or stock control". Warehouse and van stock comes through Field Stock Pro, a separate app that connects to Fergus. Source: Fergus: Managing stock on hand, read 9 November 2026 | ||
| The Voice module, a paid add-on from $100 a month inc GST: an AI front desk answers your business number, books and moves visits, takes messages and puts callers through to you. See Voice | An AI that answers calls isn't described. Its own ServiceTitan comparison lists Fergus's call tracking as "Manual call tracking via notes". | |
EasyDone Work The Voice module, a paid add-on from $100 a month inc GST: an AI front desk answers your business number, books and moves visits, takes messages and puts callers through to you. See Voice From easydone.work, this website Fergus An AI that answers calls isn't described. Its own ServiceTitan comparison lists Fergus's call tracking as "Manual call tracking via notes". Source: Fergus: ServiceTitan vs Fergus, read 9 November 2026 | ||
| Your business's own texting number, set up by our team as part of your Work plan once your first payment goes through. Replies come back to Messages, on the customer's record. | $15 per 100 texts, with replies included for Australian accounts, from a shared number that can change. | |
EasyDone Work Your business's own texting number, set up by our team as part of your Work plan once your first payment goes through. Replies come back to Messages, on the customer's record. From easydone.work, this website Fergus $15 per 100 texts, with replies included for Australian accounts, from a shared number that can change. Source: Fergus: SMS communication in Fergus, read 9 November 2026 | ||
| Staff chat and staff calls are included in every Work plan, with the job in the thread. | The Noticeboard works as a team group chat. Calls between staff inside Fergus aren't described. | |
EasyDone Work Staff chat and staff calls are included in every Work plan, with the job in the thread. From easydone.work, this website Fergus The Noticeboard works as a team group chat. Calls between staff inside Fergus aren't described. Source: Fergus: Noticeboard, read 9 November 2026 | ||
| AI is included: 500 AI credits for each user each month. Type or talk, your Assistant answers out loud and does the work you approve, inside Work itself. How AI works | Fergus Assistant sets up jobs, builds quotes and prepares invoices, and shows a confirmation step first. It's included "at no extra cost for now". Fergus AI, its newer experience, is "currently in beta". | |
EasyDone Work AI is included: 500 AI credits for each user each month. Type or talk, your Assistant answers out loud and does the work you approve, inside Work itself. How AI works From easydone.work, this website Fergus Fergus Assistant sets up jobs, builds quotes and prepares invoices, and shows a confirmation step first. It's included "at no extra cost for now". Fergus AI, its newer experience, is "currently in beta". Source: Fergus: AI at Fergus, read 9 November 2026 | ||
| Tell us what you do, and we do the setting up. Ring 1800 98 DONE and ask for a person: she'll put you through, or take a message if we're tied up. | A free 1-hour onboarding session. Phone support on Professional; email and chat only on Essentials. | |
EasyDone Work Tell us what you do, and we do the setting up. Ring 1800 98 DONE and ask for a person: she'll put you through, or take a message if we're tied up. From easydone.work, this website Fergus A free 1-hour onboarding session. Phone support on Professional; email and chat only on Essentials. Source: Fergus: Pricing (Australia), read 9 November 2026 | ||
| Book a 30-minute demo, set up with your business's name, logo and products. Try it free for 7 days. Card up front, cancel anytime. | A 14-day free trial of Essentials, no credit card required. | |
EasyDone Work Book a 30-minute demo, set up with your business's name, logo and products. Try it free for 7 days. Card up front, cancel anytime. From easydone.work, this website Fergus A 14-day free trial of Essentials, no credit card required. Source: Fergus: Pricing (Australia), read 9 November 2026 | ||
| Synced with Xero or QuickBooks, and email tied to your Microsoft 365 inbox. | Xero, MYOB and QuickBooks on both plans. | |
EasyDone Work Synced with Xero or QuickBooks, and email tied to your Microsoft 365 inbox. From easydone.work, this website Fergus Xero, MYOB and QuickBooks on both plans. Source: Fergus: Pricing (Australia), read 9 November 2026 | ||
| Your lists export any day in open formats, and when you leave we give you a full export, free, for 30 days. | Fergus asks you to export what you need before cancelling. When the subscription ends at the close of the month, the account is locked until you reactivate a paid plan. | |
EasyDone Work Your lists export any day in open formats, and when you leave we give you a full export, free, for 30 days. From easydone.work, this website Fergus Fergus asks you to export what you need before cancelling. When the subscription ends at the close of the month, the account is locked until you reactivate a paid plan. Source: Fergus: Cancelling your account, read 9 November 2026 | ||
Rival details are quoted or summarised from each company's own website on the date shown, and they change. Check their site for the latest before you decide. We describe our own product from this website. Nothing here is a hands-on test of anyone's software.
We plan the move out of your current system with you, and agree the approach and timeline before you start. We bring everything across: customers, jobs, quotes, invoices and every line, linked to your books.
Fergus's help centre asks you to export any data you need before cancelling, because the account is locked once the subscription ends at the close of the month. So we start the move while you're still on it.
EasyDone Work is $195 a month inc GST for 1 to 3 users, then $65 inc GST for each extra user. Everyone is a user, and their permissions decide what they can do. See pricing
Yes. Full inventory is in Work: stock, serials and locations, with purchase orders and receiving, and you can see stock on hand, reserve it for the work and record goods received.
EasyDone has one plan. Projects with stages, labour and materials budgets against actuals and progress claims are in it, and so are purchase orders. Everyone gets the same software.
Yes. Our team sets up your business's own texting number as part of your Work plan, once your first payment goes through, and customers' replies come back to Messages, on their record.
We plan the move out of your current system with you, and agree the approach and timeline before you start. We bring everything across: customers, jobs, quotes, invoices and every line, linked to your books.
Rival details are quoted or summarised from each company's own website on the date shown, and they change. Check their site for the latest before you decide. We describe our own product from this website. Nothing here is a hands-on test of anyone's software.
Book a 30-minute demo and bring a job from Fergus. We'll build it in EasyDone, with the quote, the stock, the schedule and the invoice in one place.
See it with your own work in it.
Try it free for 7 days. Card up front, cancel anytime.
Or ring us:
1800 98 DONE1800 983 663