Inside your business
Your team, talking to each other.
- Staff chat, with photos, videos and the job in the thread
- Staff calls, app to app
- Office, field and owner, all in
EasyDone Work
The Voice moduleThe AI front desk and your phone system
Your phone, answered.
An AI front desk with an Aussie voice answers your business number. It books the job into your real diary, takes the message or puts the call through, and every call lands written up on the job.
Don't believe us? Ring our assistant.
1800 98 DONE1800 983 663. Our AI front desk picks up. Ask it to book you in.
From $100 a month inc GST, on top of Work. Unlimited users.
Call answered · booked Thu 7:00Your front desk
Filed on T-1930 Tap fixThe write-up, on the job
Text to Jim, draftedWaiting for your Send
What's included, what's Voice
Included in every Work plan
Voice, from $100 a month
Two kinds of call. Only one costs extra.
Anything between your own people is part of Work, on every plan. Voice is for the outside world: the people who ring your business, and the calls you make to them.
Outside your business
Customers, suppliers and anyone new.
- The AI front desk on your number
- The phone system: calls in and out on your business number
- Unlimited users
Who's on the line? Tap one
10:42am
One call, start to finish.
Your phone and your desk ring on your business number. The screen already knows the customer and the job. When you hang up, the paperwork's done.
- The job sits right under their name
- The notice plays first, then it records
- Make a note as you talk: it goes on the job
- The write-up files itself, with Undo
- The follow-up text is drafted. You press Send
Your front desk
She does the jobs you tick.
Give her a name, a voice and a personality. Tell her about the business in your own words. Then say what she can and can't do, one line at a time.
What she can do. Tap to try it
What she knows
Your hours, services and service area come straight from Work. Add the rest in your own words.
How she answers
Write her opening line and a few lines for how she handles a call. Press Hear it to hear it in her voice.
Test call her
Ring her from Settings before anyone else does. Nothing's booked, sent or saved on a test.
Settings › Phone
Who picks up first? One choice of three.
That's the whole set-up. No menus to draw, no phone words to learn. Change your mind any time.
A call comes in
Your team20 s
Your front desk
VoicemailWritten up
Texts, too
Customers text. She answers.
Your front desk answers texts on your business number and texts back missed and after-hours calls. Anything that needs you waits at the top, with Step in one tap away.
Offers a time and waits for their yesFlags what needs youTell her something once, in Messages
The phone system
A proper phone system. None of the phone system words.
Your number
Bring your business number across, or get a new one in the app. You pick, we do the set-up.
Desk or phone
Call from your computer with a headset, or from the Work app. Customers always see your business number, not your mobile.
Recording, with notice
The notice plays first and the caller can say no. Recordings stay on your own server, and only people you allow can listen.
Written up, on the job
Who rang, what was said and what's next, filed on the customer and the job. No job yet? Make one from the call.
Voicemail you can read
Every message is written up and lands in Messages, so you can read it between jobs.
The keys you'd expect
Mute, Speaker, Hold, Keypad and Note, in the same place on every call. Swipe to answer, like any phone.
The price
$100a month inc GST500 minutesof outside calls · unlimited users
$150a month inc GST1,000 minutesof outside calls · unlimited users
$200a month inc GST1,500 minutesof outside calls · unlimited users
Priced by minutes, not by people.
Everyone's on it, however many people you've got. Pick the minutes of outside calls you need. All prices include GST.
One number included. Extra numbers: landline $7, mobile $19, 1800 $47 a month, inc GST.
$150 a month fits.
Staff chat and staff calls: included in Work, alwaysWork: $195 a month inc GST for 1 to 3 users, then $65 eachTogether: from $295 a month inc GST
Real people behind the software
The AI answers your phone. It answers ours first, too.
1800 98 DONE1800 983 663. Ring 1800 98 DONE and hear it. Want a person? Just ask: she'll put you through, or take a message if we're tied up.
Asked. Answered.
Is the AI front desk in the $195?
No. It's the Voice module, a paid add-on, and we switch it on for your number. Staff chat and staff calls inside Work are included on every plan.
Do calls between my staff use my minutes?
No. Staff calls are part of Work. Voice minutes are only for outside calls.
Can I keep my number?
Yes. Bring your business number across, or get a new one in the app. We'll take you through it.
What if a caller wants a person?
She puts the call through to you, if you've said she can. If not, she takes a message and it's waiting for you, written up.
What will she do on her own?
Only the jobs you've ticked for her in Settings. She answers calls and texts on her own within those. Your Assistant still asks first for anything a customer sees or that moves money.
Will callers know the call is recorded?
Yes. The notice plays before recording starts and says AI is involved, and there's a way to ask not to be recorded.
What if I need more than 1,500 minutes?
Ask us. Ring 1800 98 DONE and ask for a person: she'll put you through, or take a message if we're tied up.
Let it ring. She's got it.
- A 30-minute demo, set up with your business's name, logo and products
- Voice from $100 a month inc GST, unlimited users
- Staff chat and staff calls included in Work
- A real person in Perth when you need one: 1800 98 DONE
Hear her for yourself, then book a demo.
Or ring our assistant: 1800 98 DONE (1800 983 663)