Requests · R-118Ask us, in your own words.
You or your staff can log a request where you work. Explain what happens today and what would make it easier. No technical brief needed.
Software that evolves · Premium subscription
You shouldn't have to work around your software.
Tell us what's getting in the way. We'll work with you on a better fit, inside the system your team already knows.
7 days free. Card up front, cancel anytime.
- “Could it work like this?”
- A conversation with us
- Your next improvement
Built for businesses that quote, schedule, do the work and invoice it.
1 to 100 people. Trades, installers, service teams and more.
Including electricians, plumbers and gas fitters, air conditioning, data and comms cabling, painters and decorators, security and CCTV, solar installers, landscapers, pool builders and servicing, carpenters and cabinet makers, flooring and tiling, roofing and guttering, pest control, commercial cleaning, locksmiths, fire protection, AV integrators, event production and hire, facilities and maintenance, glaziers, concreters, signage makers, IT managed services, appliance repair, and software and SaaS businesses.
…and any business that quotes, schedules and invoices work.
Start where the problem happens
One request. A better way to work.
Here, a team wants a clearer Projects page and a shortcut for customer updates. Follow their request, open the email when it is ready, then try the new layout and approve the change.
- 1 · Ask for it
- 2 · The email
- 3 · Try it and approve
A working relationship
You explain the problem. We work through the change.
Agree on the useful change.
We discuss the details, scope, priority and timing with you. If your business needs an internal approver, we can agree that process too.
Review it before it goes live.
See the agreed change, check how it fits and give feedback before release. The aim is a useful improvement your team can actually use.
Keep making it a better fit.
As the business grows, bring us the next gap. Your system can evolve around the people and processes already in it.
Two ways to make work easier
Set up a follow-up. Or ask us to change the workflow.
Some improvements are yours to arrange with the built-in tools. Others need us to change the software. We help you find the right approach.
In your hands
Choose what happens next.
Arrange follow-ups, notifications and routine actions with the visual automation builder.
See the automation builder →Built with us · Premium
Change what does not fit.
A clearer project layout, a useful new button or a workflow your business needs. Explain the problem and we’ll work through it with you.
Explore the plans →Right now · Every plan
Or just ask the Assistant.
"Draft a follow-up for Simone's quote." It writes it, and it waits for your tap. Typed or out loud, on your phone or at your desk.
Email to Simone ArcherWaiting for you
From Sarah's Microsoft 365 mailbox
Hi Simone, just checking in on the gutter replacement quote. Happy to answer any questions.
Send emailEditCancel
Nothing is sent until you tap Send email.
Questions
A few things to know.
01Does every request get built?
We review requests with you and agree the scope and priorities. Some are settings you can change yourself, such as follow-ups, notifications and routine actions in the visual automation builder; others need design or development. We’ll discuss the sensible way forward.
02How long does a change take?
That depends on the request and the agreed priorities. We agree the timing with you rather than promise a fixed turnaround. Before release, you see the agreed change, check how it fits and give feedback.
03Can my team ask for improvements?
Yes. You or your staff can log a request where you work. Explain what happens today and what would make it easier; no technical brief needed. We can agree who from your company reviews or approves requests before work proceeds, and an email lets you know when a change is ready to try.
04Where can I read about AI costs and data?
Explore pricing and AI usage, or read about data and security.
Let's make work easier
What would you change about your working day?
Bring us the workarounds. Let’s talk about a better way.
Book a demo 7 days free. Card up front, cancel anytime.
