Inductions and forms done on site
Your own forms, from inductions to checklists and compliance documents, filled out on the phone at the building. Photos and signatures are captured on the phone too.
What techs get in the fieldIn Sydney, the drive is part of the job. Crews cross the basin from Penrith to the Northern Beaches and from Hornsby to Campbelltown, on motorways where a wrong order of visits costs an hour and a toll.
A lot of Sydney work happens in apartment blocks, where a visit means a strata manager's work order, a booked lift, a loading dock and a building's own induction. Commercial jobs add site sign-ins and paperwork that has to be right before anyone is paid.
The other constant is traffic. When one job runs long, the rest of the day has to move, and the customer at the end of the run wants to know when you'll actually arrive.
Your own forms, from inductions to checklists and compliance documents, filled out on the phone at the building. Photos and signatures are captured on the phone too.
What techs get in the fieldAn On my way text sends the customer a live link, so the resident on level nine isn't waiting all afternoon for a van stuck on the M4.
How a day runsService contracts, agreed response times on every ticket and full asset and site history, so the next visit to the same block starts with what was already tried.
Looking after customersEasyDone is a Perth business, and we don't have an office in other cities. Work runs in the browser and on your team's phones anywhere in Australia, and we set it up with you remotely: tell us what you do, and we do the setting up. Your data sits on a private server that's yours alone, in a Sydney data centre.
When you ring 1800 98 DONE, our AI front desk picks up. Want a person? Just ask: she'll put you through, or take a message if we're tied up.
EasyDone Work is $195 a month inc GST for 1 to 3 users, then $65 inc GST for each extra user. Everyone is a user, and their permissions decide what they can do. See pricing
Book a 30-minute demo on a call, set up with your business's name, logo and products, and see a full Sydney day re-planned in front of you.
See it with your own work in it.
Try it free for 7 days. Card up front, cancel anytime.
Or ring us:
1800 98 DONE1800 983 663