Tickets your clients raise themselves
Customers can raise and track their own tickets in a client service portal. Each ticket shows its priority and the response you've agreed.
Service and ticketsOsborne Park sits just off the Mitchell Freeway, a few minutes north of the CBD, in the City of Stirling. It mixes offices, showrooms, car yards and light industrial units, and it's home to a lot of companies whose customers are other businesses.
Security and fire systems, IT and phones, signage, printing, office fit-outs and commercial cleaning are the kind of firms that cluster here. They sell to offices and sites across the metro, with an office team quoting and coordinating and technicians out on the road.
Their customers want a ticket raised, an agreed response time and a record of every visit, and the owner wants to know which kind of job actually makes money.
Customers can raise and track their own tickets in a client service portal. Each ticket shows its priority and the response you've agreed.
Service and ticketsThe board and the tech's phone update each other, live, both directions. Email tied to your existing Microsoft 365 inbox, with threads pinned to jobs.
Deliver the workAsk, and the report draws itself. Detailed profit tracking at job, project and company level.
Know the businessEasyDone is built in Perth, so Perth time, WA distances and Australian rules are home ground. We don't claim a shopfront or customers in every suburb. Work runs in the browser and on your team's phones, and we set it up with you remotely: tell us what you do, and we do the setting up.
EasyDone Work is $195 a month inc GST for 1 to 3 users, then $65 inc GST for each extra user. Everyone is a user, and their permissions decide what they can do. See pricing
Book a 30-minute demo and bring the paperwork for your busiest client. We'll show you their tickets, visits and contract in one place.
See it with your own work in it.
Try it free for 7 days. Card up front, cancel anytime.
Or ring us:
1800 98 DONE1800 983 663