Air-con servicing on a contract
Service contracts with renewal quotes one press away, a client service portal where customers raise and track their own tickets, and full asset and site history.
Contracts and serviceDarwin's year runs on two seasons. The dry is when the building and outdoor work gets done, and the wet, with its build-up, storms and cyclone watch, decides which of those plans survive.
In the Top End, air-conditioning isn't a comfort, it's the building working. That makes service and repair trades the busiest people in town during the build-up, and their customers want to know exactly when someone is coming.
Many Darwin businesses also take work far outside the city, at stations, communities, mine sites and defence bases, where getting the paperwork right first time saves a very long second trip.
Service contracts with renewal quotes one press away, a client service portal where customers raise and track their own tickets, and full asset and site history.
Contracts and serviceDrag and drop across crews, with conflicts flagging themselves. Someone off sick? One sentence to the Assistant rebuilds their day.
See the scheduleToday's run on the phone, your own forms filled out on site, serial numbers scanned with the camera, and photos and signatures captured on the phone.
What techs get in the fieldEasyDone is a Perth business, and we don't have an office in other cities. Work runs in the browser and on your team's phones anywhere in Australia, and we set it up with you remotely: tell us what you do, and we do the setting up. Your data sits on a private server that's yours alone, in a Sydney data centre.
When you ring 1800 98 DONE, our AI front desk picks up. Want a person? Just ask: she'll put you through, or take a message if we're tied up.
EasyDone Work is $195 a month inc GST for 1 to 3 users, then $65 inc GST for each extra user. Everyone is a user, and their permissions decide what they can do. See pricing
Book a 30-minute demo and see a wet-season week re-planned, with every customer's air-con history a tap away.
See it with your own work in it.
Try it free for 7 days. Card up front, cancel anytime.
Or ring us:
1800 98 DONE1800 983 663